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Useful contact information

Tourist office of Strasbourg and its Region

www.otstrasbourg.fr

Phone: +33 (0)3 88 52 28 28
Fax: +33 (0)3 88 52 28 29

Place de la Cathédrale – Open daily between 9 am and 7 pm

Public transportation: Compagnie des Transports Strasbourgeois (CTS)

www.cts-strasbourg.eu

Phone: +33 (0)3 88 77 70 70

Alt Winmärik ticket office
9 place Saint-Pierre-le-Vieux

Open Monday to Friday between 8:30 am and 7 pm, and Saturday between 9 am and 5 pm.

Strasbourg TGV station

https://www.oui.sncf.com/

One-stop ticket office open Monday to Friday between 5:45 am and 9:30 pm, Saturday between 7 am and 8 pm, and Sunday and public holidays between 7 am and 9:30 pm.

Useful numbers and websites

  • Météo France (weather forecasts): www.meteofrance.com
  • Visa/Eurocard emergency card hotline: +33 (0)8 92 705 705 (€0.34 per min.)

Emergency numbers

  • European emergency number: 112
  • Ambulance service: 15
  • Fire service: 18
  • Police: 17
  • Central police station: +33 (0)3 90 23 17 17
  • Gendarme station: +33 (0)3 88 37 52 99

Medical emergencies

  • ASUM (medical emergencies): +33 (0)3 88 36 36 36 or +33 (0)8 00 71 36 36
  • SOS Médecins 67 (on-call doctors): +33 (0)3 88 75 75 75
  • Poison centre: +33 (0)3 88 37 37 37
  • Emergency pharmacies: 3237 or 3915 (€0.34 per min.)
  • SOS Main (minor surgery): +33 (0)3 88 67 44 01

Hospitals

  • Hautepierre Hospital (adult emergency care): +33 (0)3 88 12 70 20
  • Nouvel Hôpital Civil (adult emergency care): +33 (0)3 69 55 05 61

Lost and found

Municipal lost-property office:
In the district town hall "Hôtel de Ville" at Place Broglie
Tel. +33 (0)3 68 98 51 51 (8:00 to 14:00) and online on www.strasbourg.eu (in French).

You lost something in a tram or a bus: lost-property office of the municipal transportation service CTS at +33 (0)3 88 77 70 70 and online on cts-strasbourg.eu.

You lost something in a train or at the train station: lost-property office of the French railway SNCF at +33 (0)3 88 75 41 63 and online on the SNCF website (in French).

Strasbourg City Council and Eurométropole

www.strasbourg.eu

Phone: +33 (0)3 68 98 50 00

Council offices
1 parc de l'Étoile

Open to the public Monday to Friday between 8 am and 5:30 pm, and Saturday between 8:30 am and 12 noon.